About Genesis BCS
Genesis BCS is a proven Houston office and business communications company over 25 years that provides award winning voice and data software, hardware and services. This includes telephone systems, security surveillance systems, and secure network technology with a focus on:
- Reliable product from manufactures that are committed to the market long term
- Flexible and stackable expandability to provide easy and affordable growth
- Intuitive product design for the user and the administrator enhanced feature delivery for true productivity enhancements
- Creative architecture that provides the best mean time between failure in our industry
We provide you our customers with experienced, confident industry professionals as well as:
- Our deep customer experience with 3500 accounts that we have installed and serviced in Houston
- An excellent D&B rating that allows us to purchase all amounts and types of products
- The top rated products in our industry
- A unique and powerful guaranteed one hour emergency response time
- A culture dedicated to customer service
- Training for 5 years by certified educators included with our systems to enhance your use and productivity
- Industry leading systems including VoIP, SIP, hybrid systems, security surveillance systems, and routing/security hardware and software for wired and wireless networks for your best solution
- Multiple awards and industry recognition including awards from Ernst and Young, Southwestern Bell, Iwatsu VoIP, Shoretel VoIP and other partners for customer satisfaction and volume
- 80% of our employees have a 10 year tenure here which equates to a group who know how to take care of our customers.
Hurricane Ike and Genesis Telecom
Read more about how Genesis Telecom saw their clients through the storm!