About Genesis BCS
Genesis BCS is a proven Houston office and business communications company over 25 years that provides award winning voice and data software, hardware and services. This includes telephone systems with a focus on:
- Reliable product from manufactures that are committed to the market long term
- Flexible and stackable expandability to provide easy and affordable growth
- Intuitive product design for the user and the administrator enhanced feature delivery for true productivity enhancements
- Creative architecture that provides the best mean time between failure in our industry
We provide you our customers with experienced, confident industry professionals as well as:
- Our deep customer experience with 3500 accounts that we have installed and serviced in Houston
- An excellent D&B rating that allows us to purchase all amounts and types of products
- The top rated products in our industry
- A unique and powerful guaranteed one hour emergency response time
- A culture dedicated to customer service
- Training for 5 years by certified educators included with our systems to enhance your use and productivity
- Industry leading systems including VoIP, SIP, and hybrid systems for your best solution
- Multiple awards and industry recognition including awards from Ernst and Young, Southwestern Bell, Iwatsu VoIP, Shoretel VoIP and other partners for customer satisfaction and volume
- 80% of our employees have a 10 year tenure here which equates to a group who know how to take care of our customers.
Hurricane Ike and Genesis Telecom
Read more about how Genesis Telecom saw their clients through the storm!
